FAQ
Thanks for stopping by Shaken or Stirred! We're committed to offering high-quality products at affordable prices, while also providing individuals with the opportunity to support our mission to reduce ocean-bound plastic waste. We truly believe that by working together, we can make a real difference by creating a more sustainable future for our planet. We appreciate your support and thank you for being a part of the solution!
Below are some common questions we receive:
Q: How is your company helping to save the ocean?
A: We are committed to reducing plastic waste in our oceans by using sustainable materials in our cocktail shaker sets and by removing 10 lbs. of ocean-bound plastic waste with every product sold. We also partner with ocean conservation organizations and actively participate in beach clean-up efforts. For more information, visit Our Mission.
Q: How are you making a positive impact on the environment?
A: In addition to our commitment to reducing plastic waste and partnering with ocean conservation organizations, we also use eco-friendly packaging materials and offset our carbon emissions through carbon credits.
Q: How does your company remove ocean-bound plastic waste with every product sold?
A: We're committed to making a positive impact on the environment, which is why we've partnered with technology providers and a network of organizations to remove plastic waste from coastal areas before it reaches the ocean. When you purchase a product from Shaken or Stirred, we fund the collection of 10 lbs. of ocean-bound plastic waste through our partner network. We also provide you with data on where and when the cleanup took place, so you can track the impact of your purchase. The collected waste is then processed and recycled into new products, contributing to a circular economy that helps prevent further pollution.
Q: How can I track the impact of my purchase on ocean clean-up efforts?
A: We provide email notifications to our customers that contain a timeline of events showing where and when the ocean-bound plastic waste was collected as a result of your order. This allows you to track the impact of your individual purchase and stay up to date on the progress we're making in our ocean clean-up efforts.
Q: How can I get involved with your mission to reduce ocean-bound plastic waste?
A: We welcome your support! If you're interested in getting involved, please send us an email at support@shakenorstirredco.com and we'll be happy to connect with you.
Q: Which products can I laser engrave?
A: We only offer laser engraving as an option for customizing our cocktail mixing glasses or cocktail shaker sets. You can choose to personalize your set with a name, initials, or a message, making it the perfect way to create a one-of-a-kind gift or to add a special touch to your own set. Please note that we are only able to personalize orders placed through our Etsy store.
Q: What materials are your products made of?
A: At Shaken or Stirred, we are committed to providing our customers with high-quality, safe, and sustainable products. Our cocktail shaker sets, and mixing glass sets are primarily made from food-grade stainless steel. The cocktail shaker sets come with an eco-friendly bamboo stand. For more information on the materials used in a specific product, please refer to the product description. We take great pride in the quality of our products and hope you enjoy them as much as we do.
Q: Do you offer gift wrapping or gift cards?
A: Currently, we only offer gift cards. However, we are exploring options for gift wrapping to make your gift-giving experience even more special. Our cocktail shaker sets make great gifts for eco-conscious individuals, cocktail enthusiasts, and supporters of ocean conservation.
Q: What are your capabilities for corporate gifting, bulk, or wholesale orders?
A: For more information or to discuss a potential order, please contact us via email at support@shakenorstirredco.com. We would be happy to assist you further.
Q: What is your return policy?
A: For information on our return policy, please see our Shipping & Returns Policy.
Q: Do you ship internationally?
A: Currently, we only ship within the United States. However, we are exploring the possibility of offering international shipping in the future. Thank you for your interest in our products, and please stay tuned for any updates regarding international shipping.
Q: Is there free shipping available?
A: We currently offer free shipping on orders over $75 in value. Shipping charges for orders under $75 will be calculated and displayed at checkout. At Shaken or Stirred, we are committed to helping create a better future for our oceans and preserve marine life for years to come through products with purpose. We pledge to remove 10 lbs. of ocean-bound plastic waste with every product sold. This is a significant pledge, and it comes at a cost to us. However, we believe it is a small price to pay for the sake of the planet. In order to continue offering this initiative, we must implement a minimum order value for free shipping.
We hope you understand and continue to support us in our efforts to make a positive impact on the environment.